Measuring Results Tip Sheet

When you apply for a grant you will be asked what results you intend to achieve or how you will measure the impact of your project. At the end of your project, you will be asked to report back on the results that you achieved.

Results are the differences or changes made in a community, organization or individual because of a program or activity. Results are specific, concrete, measurable achievements that contribute to the goals of a proposal. Results may be short or long-term and measure qualitative or quantitative changes.


Results should be specific and concrete:

When thinking of results, think of what you can point to as an achievement of the proposal. It should be something concrete. “Increasing digital literacy for youth” might be part of your goal, but “increasing the number of participants in a digital literacy workshop” is more specific and concrete. Other examples might include:

  • Increase in number of low-income individuals with access to the Internet
  • Increase engagement with policymakers via surveys and forums on key Internet issues

Results should be achievable:

Make sure the results you expect to achieve are appropriate to the size and length of the grant and the resources and expertise of your organization.

Identify both qualitative and quantitative results:

Don’t stop at numbers and percentages. Include qualitative results such as:
participant levels of satisfaction, improvements or expansion of services or programs, development of new skills among staff, volunteers or clients, etc.

Results should be measurable:

Both qualitative and quantitative results can be measured if:

  • They can be quantified, e.g. 75% of program participants satisfied with services (participant satisfaction is a qualitative measure that has been quantified)
  • There is a common tool or instrument used to measure it, e.g. participant self-esteem survey, journal to track participant feedback, attendance log, jobs secured following training etc.

Examples of Results

Organizational Results

Quantitative

  • Implementing plan to increase users/clients by 25%

Qualitative

  • Greater number of volunteers more actively involved in organization
  • Increased number of new partnerships and networks formed among agencies with similar mandates
  • Enhanced capacity by designing and updating website

Community Level Results

Quantitative

  • Increased number of services offered in rural and remote communities

Qualitative

  • Improved planning and service delivery through migration of services online
  • Improved privacy and safety for online participants