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Questions about your domain name?

Your registrar can help you with transferring your domain name to a new registrar and changing your domain contact information.

Unsure who your registrar is or how to contact them?

Search your domain name in the WHOIS lookup and then refer to our registrar list to find their support phone numbers and email addresses.

CIRA support centre

Refer to our need help section to learn the answers to common domain name and CIRA product questions.


We’re located at Lansdowne Park in Ottawa.

Mailing address

Canadian Internet Registration Authority (CIRA)
979 Bank Street, Suite 400
Ottawa, Ontario, K1S 5K5


Support: 1 (877) 860-1411
Monday to Friday, 8:00 a.m. - 8:00 p.m. (EST)*
Reception: 613-237-5335

* Holiday hours

CIRA will be closed: 

  • December 24 at noon
  • December 25
  • December 26
  • January 1


1 (800) 285-0517

Contact CIRA