Contact Us

Contact us

By telephone, mail or email Customer Service / Help Desk:

Tel: 1-877-860-1411

Fax: 1-800-285-0517

Monday to Friday, 8:00 to 20:00(Eastern)

Holiday hours

  • Friday, December 22rd – 08:00 - 12:00
  • Monday, December 25th – Closed
  • Tuesday, December 26th – Closed
  • Wednesday, December 27th - 09:00 - 15:00
  • Thursday, December 28th – 09:00 - 15:00
  • Friday, December 29th  – 09:00 - 12:00
  • Monday, January 1nd – Closed
  • Tuesday, January 2rd  – 08:00 - 20:00

Mailing Address

Canadian Internet Registration Authority (CIRA)
979 Bank Street, Suite 400
Ottawa, Ontario, K1S 5K5

Administration: 613-237-5335


Media Inquiries

For more information or to arrange an interview, visit: www.cira.ca/newsroom.

Contact Us